Customer Intelligence

Unleash Your Digital Potential

From buyer personas to competitive analysis, understanding your customer and your market provides valuable insights that lead to happy customers and higher conversion rates.

EETech’s suite of customer insight tools help you move your business
forward by getting to know your audience.

The Building Blocks of Informed Digital Presence

Execute on your digital strategy at the speed and quality your business and customers demand. From website design to ecommerce and tech stack, EETech ’s team of experts will help achieve your goals.

Persona Development

By developing a deep understanding of your customer, we’ll enable you to implement a digital strategy that’s based on more than anecdotal evidence, leading to insights that result in action.

buyers journey

Provide more engaging experiences for your customers by understanding what motivates their buying behavior. EETech will help map the buyer journey to identify opportunities for cross selling and upselling opportunities.

website audit

Through our website audit process, EETech will identify your website’s strengths and areas for improvement. With fresh eyes and years of industry experience, EETech can create a prioritized and actionable list of upgrades.

online survey

Let EETech write, conduct, and provide analysis for a survey of your employees, partners, or customers to provide the key findings and recommendations you’ll need to advocate for change in your organization.

competitive analysis

Through our website audit process, EETech will identify your website’s strengths and areas for improvement. With fresh eyes and years of industry experience, EETech can create a prioritized and actionable list of upgrades.

Sample Scope

Develop Personas for North America
(3 personas)

Develop Buyers Journey for North America

Conduct Website Review
(3 Pages English Site)

Conduct Website Competetive Analysis
(5 Competitors)

Get to Know Your Users

Execute on your digital strategy at the speed and quality your business and customers demand. From website design to ecommerce and tech stack, EETech ’s team of experts will help achieve your goals.

  • Target Persona Definition
  • Target Subject Recruitment
  • Survey and Questionnaire Creation
  • Presentation and Delivery of Findings and
    Recordings
  • Analyze Key Findings
  • Persona-based Digital Recommendations
  • Document Key Personas
  • Conduct Virtual or Live Persona Sessions

The Why of Website Reviews

80% of B2B buying decisions are based on a buyer’s direct or indirect customer experience, and only 20% is based on the price of the actual offering, which means there’s power in your website. By providing a careful analysis of your site and those of your biggest competitors, EETech can recommend a myriad of small and large ways to strengthen your user experience and online presence.

.05s

Time a user needs to form an opinion ot a website - Hook

69 %

Of successful B2B marketers have a document
content marketing strategy - CMI

73%

B2B Buyers say they want a personalized B2C
experience - Accenture

80 %

Of B2B buying decisions are based on buyer’s direct or indirect customer experience, and only 2% is based on the price or the actual offering. - Blue Corona

88%

Of buyers or less likely to return to a siter after a bad experience - Web FX

46 %

B2B buyers will leave a website if there is lack of message - Marketing Profs

We always have time to chat, share ideas and find out more
about you and your needs. Don’t be shy.